A relief to your stressful experience:

Traveling can sometimes be a stressful experience. But with the WhatsApp web Download extension, no more! Have you had your boarding passes printed, or have you reserved a parking spot? Or you want to tell your loved ones that your flight is about to start.

All these thoughts come rushing when we are traveling. These thoughts can be highly overwhelming and ruin your whole traveling experience. Thus, if there is good communication from your travel or accommodation agency, you can make your travel experience good. This means that your tourism and travel industry has to constantly look around for ways to communicate with their customers to make their traveling experience worth it.

What Channel do people prefer the most?

When you land after a flight, reach a destination, or even mid-way going somewhere, what’s the first Channel you open on your phone? Or What Channel first comes to mind when you think of giving your loved ones updates on whether you have reached out?

With over two billion active users worldwide, the Channel that is gaining popularity in the travel industry is WhatsApp extensions. That is precisely why your business should also be in the travel industry. Now we will talk about ways different businesses in the travel industry can use WhatsApp extensions to offer brilliant and seamless experiences to their customers.

Want to help your customers in finding a destination of their dreams?

Whether you want to help your customer base find the destination of their dreams or stay in touch with them throughout their journey, WhatsApp extensions are the best communication channel for you. We know that a customer’s journey with a travel or accommodation company starts when they look for a place to visit. There are many things to be considered and many decisions to make for them to get on the journey. These concerns can include which country they want to travel to. Which city do they want to stay? Are they going to stay in the hotel or prefer a campsite? Would they like to travel in first class or second class? How many days do they want to stay? What’s their budget etc?

Many people plan all these things themselves, but most people are busy with their work and schedules and don’t plan these things themselves. This is where you can take most of the advantage and enhance your business using the most used channel, i.e., WhatsApp extensions. 

Customer Retention and Customer Satisfaction:

Is there something more a business needs than customer satisfaction and customer retention? By staying in touch with your customers through WhatsApp extensions throughout their travel journey, you can satisfy them. With customer satisfaction, you benefit from “word of mouth” marketing. Your customers will share their travel pictures/ videos on social media, and many will inquire about their travel experience. If they had a good experience, they would tell them about you and in the future, you have a fair chance that they will come to you. Because in traveling, people generally do not tend to try new agencies. They trust the experiences of people who have traveled already because it gives them a trust level that needs to be there when they want to embark on a new journey.

Not only customer satisfaction, your travel agency can retain their customers by giving them a good experience. People who have traveled once are likely to come again to your travel agency if they had a good experience with you. Thus, expand your business using WhatsApp Extensions and retain your customer base by gaining customer satisfaction.